Santiago, Chile

2015 challenge

Because of its geographic location, the city of Santiago, Chile is under constant threat from earthquakes, landslides, floods and fires. In spite of recent improvements in emergency response services at the national level, the government has struggled to adequately coordinate data and services to respond to disasters. Intendente Claudio Orrego, the chief executive of the Santiago metropolitan region, asked IBM to design a strategy to drive better collaboration between national, regional, municipal and nonprofit entities, as well as provide real-time information to service providers and citizens during an emergency. This is a very important issue for the emergency line of action of Santiago's Smart City Plan.