Guadalajara, Mexico

2011 challenge

In Guadalajara, Mexico, the IBM team set out to help the City develop strategies for delivering better and more efficient services to businesses and citizens. Their recommendations included integrating several disparate city services, processes, and departments; using process mapping and social networking to better connect with citizens and businesses; and developing an integrated IT platform and an e-government system.

City Leader

Lic. Jorge Aristóteles Sandoval Díaz

Mayor of Guadalajara, Mexico

Team Members

  • Alan Flack

    • Wimbledon Client & Program Executive, IBM Marketing
  • David Germán Gallardo Espino

    • Enterprise Content Management Executive, Latin America
  • John Longbottom

    • Smarter Cities Leader, IBM Canada
  • Maite Mandakovic

    • Business Development Manager, Global Cloud Services
  • Carmen Erika Ramirez Solis

    • Strategy Executive, IBM Mexico
  • Suraj Shinde

    • Senior Certified Senior Software Client Architect, IBM Mexico