Gold Coast, Australia

2013 challenge

The Gold Coast is Australia’s sixth-largest city and is acknowledged as Australia’s premier tourist destination. As host to national and international events and many visitors to the acclaimed natural attractions, Gold Coast attracts more than 11 million overnight and day-trip tourists each year. Many of the visitors often arrive to Gold Coast during the cyclone, summer-storm and bushfire seasons and typically have limited awareness of how to prepare for a disaster. The cultural and linguistic diversity of visitors only further complicates matters. Gold Coast Mayor Tom Tate, the City Council, and the City’s Disaster Management Unit (DMU) requested IBM’s help to further enhance the Gold Coast disaster management lifecycle by improving communications and audience specific communications, interoperability of disaster management systems, and extending the use of instrumentation and analytics to accelerate disaster response.

City Leader

Tom Tate


Team Members

  • Melinda Matthews Clarkson

    • Worldwide Sales Director, IBM Software Group – Industry Solutions IBM Business Partners London, United Kingdom
  • Ellen Johnson

    • Communications Manager IBM Global Business Services Seattle, United States
  • Melanie Roberts

    • Research Scientist IBM Research Melbourne, Australia
  • Paul van der Linden

    • Senior IT Architect Software Group
  • Tina Turczyn

    • Strategy and Transformation IBM Global Business Services Sydney, Australia
  • Maja Vukovic

    • Research Staff Member IBM Research New York, United States
  • Graham Wright

    • Director, Integrated Supply Chain IBM Global Execution Portsmouth, United Kingdom