Overview About the Challenge Smarter Cities Newsfeed Summit 2012 Apply Countdown
Quebec City, Canada

In an effort to enhance municipal services the City of Quebec is moving towards digital solutions. However City officials worry that the roughly one in five residents who do not use digital technology or access the Internet may not have equal access to services. Because this non-user population includes many of the city's most vulnerable residents, the digital divide could negatively impact their mental and physical health, safety and resilience, access to employment, lodging and social inclusion. Mayor Labeaume requested IBM's help in developing a strategy to reach the city's goal to reduce the overall digital non-use rate from the current 19% to 16% by 2016, with a maximum of 20% in three particularly disadvantaged boroughs: Cité-Limoilou, des Rivière and Charlesbourg.
City Leader
Régis Labeaume Mayor of Quebec City

Suzanne Wylie Chief Executive, Belfast City Council

Councillor Nichola Mallon Lord Mayor of Belfast

Team Members
James Isbell Director, Travel and Transportation Industry, IBM Australia
Andy Lanskis Director, Strategy, Transformation, Marketing and Offerings, IBM Australia
Gerhard Kuras Client Director, American Express, IBM US
Claire Langan Operational Excellence and Innovation Manager, Manufacturing and Development, IBM Canada
Jean-Francois Barsoum Senior Managing Consultant, Smarter Cities, IBM Canada
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Smarter Cities Challenge Quebec City team
The Smarter Cities Challenge Quebec City team.